The Solution Shop Oceania

Different from the rest

The Power of Dealing with a Decent Company

Ever had issues buying products from China? delivery too slow. products arrive broken. Non-existent after sales support.

When you buy from us you will NEVER have to deal with any of these issues, because you are dealing with a decent company that respects its customers.

PayPal
We understand that buying anything is a big commitment. That’s why we offer PayPal so that you get an added level of protection, which we hope you will never have to use.
Returns
On every product we offer a 30 day return period, we arrange pick and returns back to our warehouse in Hong Kong free of charge.
Support
We don’t treat pre-sale and after-sale support differently. You can contact us via email, facebook or twitter and you will have a reply within 24 hours every time, all the time. And with phone support on the way soon, you know that we will never leave you hanging.
Delivery
We offer some of the best shipping options around including two tax-free options for those located in the Australia and New Zealand, through our great connection to the best logistics partners throughout Asia, China, Oceania and the EU.
Warranty
All our products come with a warranty, with the length of it clearly being displayed on the product page. We arrange pickup and delivery back to you free of charge.
Customer Satisfaction
We know that we are a young company but that does not mean that we will not try as hard as possible to give you the level of customer service that you deserve. From SMS/Text updates on your order to proactive support that deals with issues before you even know they have occurred, we want to be number one and we are not going to stop until we get there.
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